Question 1

How long does it take until I receive my order?

Accepted Answer

The goods will be handed over to the parcel service one day after the order is received.

Question 2

Is delivery to packing stations possible?

Accepted Answer

Yes this is possible

Question 3

How can I reach the support team?

Accepted Answer

You can always email us at mail@lakeballs-alliance.de. We will get back in touch with you. Unfortunately, there is currently no telephone support.

Question 4

What payment methods are available to me?

Accepted Answer

We offer payment via Paypal, bank transfer or cash on collection.

Question 5

I am interested in larger purchase quantities. Are there any discounts here?

Accepted Answer

For purchase quantities of 500 pieces or more, please send us an email to mail@lakeballs-alliance.de. We will send you an offer as soon as possible.

Question 6

Where do lakeballs come from?

Accepted Answer

Our balls come exclusively from Germany.

Question 7

Are Lakeballs Worse Than New Golf Balls?

Accepted Answer

Not at all, you can freely choose the balls of the categories. An exception is our category 3, which is no longer suitable for tournaments and is only intended for cross golf or for practice.

Question 8

I want to place an order for a friend. Is it possible to have these sent to him right away?"

Accepted Answer

Of course, you can specify a different delivery address to the billing address during the ordering process.

Question 9

Can I exchange my order?

Accepted Answer

Should there again be expected problems with the delivered goods, please let us know by e-mail. We will take care of the problem as soon as possible.

Question 10

Can I have my own ball mix put together?

Accepted Answer

Of course you can put together your own ball mix. Simply enter the manufacturer, model and the respective quantity on the product page. (Total 25 pieces)