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Shipping & return

payment and shipping


Shipping Terms

Domestic delivery (Germany)
Shipping costs (including VAT)

Domestic deliveries (Germany) for lakeballs

We calculate the shipping costs at a flat rate of €5.99 per order.

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Domestic deliveries (Germany) for golf gloves

We calculate the shipping costs at a flat rate of €5.99 per order.

 

Deliveries abroad (Austria, France, Spain & Italy)

We calculate the shipping costs at a flat rate of €15.99 per order.

 

Free shipping from €70.00

delivery times

The goods are usually delivered within 3-5 working days

(if advance payment has been agreed, after the date of your payment order).

Please note that there is no delivery on Sundays and public holidays.


Our bank connection:

Lakeball's Alliance
IBAN: DE55672922000045446000
BIC: GENODE61WIE

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Right of withdrawal

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(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.)

right of withdrawal
You have the right to withdraw from this contract within one month without giving any reason.

 

The cancellation period is one month from the day

- on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and this is or will be delivered in one go;

- on which you or a third party named by you, who is not the carrier, took possession of the last goods, if you ordered several goods as part of a single order and these are delivered separately;

- on which you or a third party named by you, who is not the carrier, took possession of the last partial consignment or the last piece, if you have ordered goods that are delivered in several partial consignments or pieces;

In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within 14 days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We pick up the goods.

We bear the costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Reasons for exclusion or expiration

The right of withdrawal does not apply to contracts

- for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose use-by date would soon be exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered no earlier than 30 days after the conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no influence;
- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

- for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
- for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature;
- for the delivery of sound or video recordings or computer software in a sealed package if the seal has been broken after delivery.


Sample withdrawal form

(If you want to revoke the contract, please fill out this form and send it back.)

- To Lakeball's Alliance

- I/ we (*) hereby revoke the contract concluded by me/ us (*) for the purchase of the following goods (*)/


  the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notification is made on paper)
- Date

(*) Delete where not applicable.

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